Houston 3-1-1

Houston 3-1-1

Welcome to Houston 311.

Houston's non-emergency online city service directory and service request site.

311 Links

For live assistance dial 311 from any land or mobile phone based in Houston 6am - 8pm, Mon.-Fri.

To access City department and online service requests (when available), click on the categories below or search the full service directory menu here.

Animals & Pets
Adopt a Pet, Pet Licensing, Donate to BARC, Volunteer at BARC, Report a Problem

Business
Licensing & Permits, Doing Business With the City, Certificates & Registrations

Elections & Records
Voting, Mayor's Office, Personal Records (e.g., Births, Deaths & Marriages)

Employment & Education
City Jobs, Schools, Library Resources, Internships, Volunteering

Fines, Fees & Taxes
Property Tax, Waste Water Billing Review

Garbage, Recycling & Graffiti
Trash, Recycling, Yard Waste, Trash in Public/Dumping, Graffiti Removal

Health, Safety & Social Services
Neighborhood Protection, Veteran's Affairs, Air & Water Quality, Birth & Death Certificates

Housing, Property & Construction
Capital Improvement Projects, Residential & Commercial Building Permits, Neighborhood Protection, Waste Water Billing

Parks & Trees
Park Maintenance, Trees & Tree Planting, Esplanade, Right of Way & Median Maintenance, Public Pools and Water Parks, Park Safety, Park Event Permits

Recreation & Event Planning
Calendar, Event Permitting, Facility Request, Youth, Arts

Transportation, Roads & Sidewalks
Signs & Signals, Maintenance & Repairs, Parking, Parking Violations, Driving, Public Transportation, Bikes, Taxis

Utilities
Water, Sewer, Electric, Gas, Heat, Maintenance

10 Most Popular Service Requests